We treat a wide range of mental health concerns, including:

• Mood disorders: Depression and related conditions

• Anxiety disorders: Generalized anxiety, panic disorder, social anxiety, and phobias

• Trauma-related disorders: Post-traumatic stress disorder (PTSD)

• Obsessive-compulsive and related disorders: Obsessive-compulsive disorder (OCD) and related anxiety conditions

• Sleep issues: Insomnia and other sleep disturbances

• Substance use recovery: Support for individuals in recovery from alcohol or substance use

• Life challenges: Relationship issues, life transitions, grief, stress management, and self-esteem concerns

Not sure what you’re experiencing?
We work closely with you to understand your symptoms and provide an accurate diagnosis, ensuring you receive the care and support that’s right for you.

We provide individualized medication management, psychotherapy, or a combination of both—tailored to your unique needs and goals.

Medication management involves a comprehensive psychiatric evaluation and ongoing monitoring to ensure that any prescribed medications are safe, effective, and well-suited to your situation. This includes discussing benefits, potential side effects, and making adjustments as needed to support your mental health and overall well-being.

Psychotherapy offers a supportive space to explore your thoughts, feelings, and experiences, develop coping skills, and work through challenges. Drawing on evidence-based approaches—including techniques from Dialectical Behavior Therapy (DBT)—therapy is personalized to help you build resilience, manage emotions, and foster lasting change.

Whether you choose medication, therapy, or both, the goal is to provide compassionate, collaborative care designed specifically for you.

As a telehealth-only practice, all appointments are held virtually—allowing you to access care from the comfort and privacy of your own home, with no need to commute. We serve clients throughout Massachusetts via secure, HIPAA-compliant video sessions. Appointments are available by request, with flexible scheduling options, including evenings and weekends, to meet the needs of busy lives.

We accept Blue Cross Blue Shield and Tufts Insurance.

Many clients still choose to pay out-of-pocket to maintain flexibility in their care. For self-pay clients, I am happy to provide a superbill (an itemized receipt) that can be submitted to insurance for possible reimbursement.

By working outside of insurance, we are able to focus entirely on what’s clinically best for you, not what’s reimbursable. Many clients choose to use their out-of-network benefits and we are happy to provide a superbill (an itemized receipt) that you can submit to your insurance for possible reimbursement.

Before scheduling an intake assessment, you'll have a free 15-minute consultation with us to ensure the practice is a good fit for your needs. During this call, we will ask about your reasons for seeking care, review any current medications, and determine whether her services align with your goals. If it's a good match, you'll receive consent forms to complete before your first appointment. Once the consultation is complete, your intake will be scheduled.

Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.  PLEASE REVIEW IT CAREFULLY.

If you have any questions about this Notice please contact our Privacy Officer, Kathryn Sutherland, 1-339-204-0797, Katie@bloommhs.com

Bloom Mental Health Services, PLLC (“Bloom Mental Health” or “we”) understands that your health information is personal, and we are committed to protecting your health information.  We need to maintain certain information about you to provide you with quality services and comply with law and regulation.  This Notice of Privacy Practices describes how we may use and disclose your Protected Health Information to carry out treatment, payment, or health care operations and for other purposes that are permitted or required by law.  It also describes your rights to access and control your Protected Health Information.  “Protected Health Information” is information about you, including demographic information, that may identify you and that relates to your past, present, or future physical or mental health or condition, related health care services, and payment for those services.

We are required to abide by the terms of this Notice of Privacy Practices.  We are also required to notify you following a breach of unsecured health information.  We may change the contents of our notice, at any time.  The new notice will be effective for all Protected Health Information that we maintain.  You may obtain any revised Notice of Privacy Practices by calling us and requesting that a revised copy be sent to you or asking for one when meeting with staff.  We will promptly revise and make this Notice available whenever there is a material change to the uses or disclosures, your rights related thereto, our legal duties, or other privacy Practices stated in this Notice of Privacy Practices.

There is potential that information disclosed under the terms of this Notice of Privacy Practices might be redisclosed by the recipient and this redisclosure may no longer be protected by federal or state law. 

1. Uses and Disclosures of Protected Health Information.

Uses and Disclosures of Protected Health Information Based Upon Your Written Consent

You will be asked to sign a consent form.  This document includes consent to the use and disclosure of your Protected Health Information for treatment, payment, and health care operations purposes, as described in this Section 1.  Your Protected Health Information may be used and disclosed by Bloom Mental Health and those outside of Bloom Mental Health that are involved in your care and treatment for the purpose of providing services to you.  Your Protected Health Information may also be used and disclosed to bill your insurance and to support the operation of Bloom Mental Health.

The following are examples of the types of uses and disclosures of your Protected Health Information that Bloom Mental Health is permitted to make.  These examples are not meant to be exhaustive, but to describe the types of uses and disclosures that may be made by Bloom Mental Health.

Treatment:  We will use and disclose your Protected Health Information to provide, coordinate, or manage your services.  This includes the coordination or management of your services with a third party that has already obtained your permission to have access to your Protected Health Information, such as another service provider.  For example, we might disclose your Protected Health Information, as necessary, to a physician that provides care to you.

Payment:  Your Protected Health Information will be used, as needed, to obtain payment for services that we provide to you, such as: making a determination of eligibility or coverage for insurance benefits, and undertaking utilization review activities.  For example, obtaining services may require that your relevant Protected Health Information be disclosed to the health plan to obtain approval for Bloom Mental Health’s services.  In addition, bills may be sent to you or third party payers, such as insurance companies or health plans.  The information on the bill may contain information that identifies you, your diagnosis, and services provided.  

Health Care Operations:  We may use or disclose, as needed, your Protected Health Information in order to support the business activities of Bloom Mental Health.  These activities include, but are not limited to, quality assessment activities, employee review activities, training of health professionals and students, licensing, and conducting or arranging for other business activities.  For example, we may use your information to evaluate the performance of staff involved in your care, to assess the quality of care you receive, and to learn how to improve our services.

We will share your Protected Health Information with third party “Business Associates” that perform various activities for Bloom Mental Health.  Whenever an arrangement between Bloom Mental Health and a Business Associate involves the use or disclosure of your Protected Health Information, we will have a written contract that contains terms that will protect the privacy of your Protected Health Information.

Uses and Disclosures of Protected Health Information Based upon Your Written Authorization

Certain uses and disclosures require your written authorization.  A written authorization is required, with certain exceptions, for any use or disclosure of your Protected Health Information for marketing purposes or for purposes involving the sale of your Protected Health Information.  Also, a specific authorization is required for the release of HIV/AIDS, mental health, genetic information and medical records containing such information, and psychotherapy notes and information. 

Except as described in this Notice, uses and disclosures will be made with your written authorization.  You may revoke such authorization, at any time, in writing, except to the extent that Bloom Mental Health has taken an action in reliance on the use or disclosure indicated in the authorization.

Other Permitted and Required Uses and Disclosures That May Be Made With Your Consent, Authorization, or Opportunity to Object

We may disclose to a member of your family, a relative, a close friend, or any other person you identify, your Protected Health Information that directly relates to that person’s involvement in your health care.  If you are unable to agree or object to such a disclosure, we may disclose such information as necessary if we determine that it is in your best interest based on our professional judgment.  In this regard, we will ask you to provide us with the names of persons to whom we may speak.  We may use or disclose Protected Health Information to notify or assist in notifying a family member, personal representative, or any other person that is responsible for your care of your location, general condition, or passing.  Finally, we may use or disclose your Protected Health Information to an authorized public or private entity to assist in disaster relief efforts and to coordinate uses and disclosures to family or other individuals involved in your health care.

Other Permitted and Required Uses and Disclosures That May Be Made Without Your Consent, Authorization, or Opportunity to Object

We may use or disclose your Protected Health Information in the following situations without your consent or authorization:

Required by Law:  We may use or disclose your Protected Health Information to the extent that the use or disclosure is required by law.  The use or disclosure will be made in compliance with the law and will be limited to the relevant requirements of the law.  You will be notified, as required by law, of any such uses or disclosures.

Public Health:  We may disclose your Protected Health Information for public health activities and purposes to a public health authority that is permitted by law to collect or receive the information.  The disclosure will be made for the purpose of controlling disease, injury, or disability.  We may also disclose your Protected Health Information, if directed by the public health authority, to a foreign government agency that is collaborating with the public health authority.

Communicable Diseases:  We may disclose your Protected Health Information, if authorized by law, to a person who may have been exposed to a communicable disease or may otherwise be at risk of contracting or spreading the disease or condition.

Health Oversight:  We may disclose Protected Health Information to a health oversight agency for activities authorized by law, such as audits, investigations, and inspections.  Oversight agencies seeking this information include government agencies that oversee the health care system, government benefit programs, other government regulatory programs, and civil rights laws.

Abuse or Neglect:  We may disclose your Protected Health Information to a public health authority that is authorized by law to receive reports of child abuse or neglect.  In addition, we may disclose your Protected Health Information if we believe that you have been a victim of abuse, neglect, or domestic violence to the governmental entity or agency authorized to receive such information.  In this case, the disclosure will be made consistent with the requirements of applicable federal and state laws.

Food and Drug Administration:  We may disclose your Protected Health Information to a person or company required by the Food and Drug Administration to report adverse events, product defects or problems, biologic product deviations, tract products, to enable product recalls, to make repairs or replacements, or to conduct post-marketing surveillance, as required.

Legal Proceedings:  We may disclose Protected Health Information in the course of any judicial or administrative proceeding, in response to an order of a court or administrative tribunal (to the extent such disclosure is expressly authorized), and in certain conditions in response to a subpoena, discovery request, or other lawful process.  

Law Enforcement:  We may disclose Protected Health Information, so long as applicable legal requirements are met, for law enforcement purposes.  These law enforcement purposes include: (1) legal processes and as otherwise required by law, (2) limited information requests for identification and location purposes, (3) disclosures pertaining to victims of a crime, (4) where there is suspicion that death has occurred as a result of criminal conduct, (5) in the event that a crime occurs on the premises of Bloom Mental Health, and (6) in the event that there is a medical emergency (not on Bloom Mental Health’s premises) and it is likely that a crime has occurred.

Coroners, Funeral Directors, and Organ Donation:  We may disclose Protected Health Information to a coroner or medical examiner for identification purposes, for determining cause of death, or for the coroner or medical examiner to perform other duties authorized by law.  We may also disclose Protected Health Information to a funeral director, as authorized by law, in order to permit the funeral director to carry out their duties.  We may disclose such information in reasonable anticipation of death.  Protected Health Information may be used and disclosed for cadaveric organ, eye, or tissue donations purposes.

Threat to Health or Safety:  Consistent with applicable federal and state laws, we may disclose your Protected Health Information if we believe that the use or disclosure is necessary to prevent or lessen a serious and imminent threat to the health or safety of a person or the public.  We may also disclose Protected Health Information if it is necessary for law enforcement authorities to identify or apprehend an individual.

Military Activity and National Security:  When the appropriate conditions apply, we may use or disclose Protected Health Information of individuals who are Armed Forces personnel: (1) for activities deemed necessary by appropriate military command authorities, (2) for the purpose of a determination by the Department of Veterans Affairs of your eligibility for benefits, or (3) to a foreign military authority if you are a member of that foreign military service.  We may also disclose your Protected Health Information to authorized federal officials for conducting national security and intelligence activities, including for the provision of protective services to the President or other legally authorized persons.

Workers’ Compensation:  Your Protected Health Information may be disclosed by us to comply with workers’ compensation laws and other similar legally-established programs.

Inmates:  We may use or disclose your Protected Health Information if you are an inmate of a correctional facility and your physician created or received your Protected Health Information in the course of providing care to you.

Required Uses and Disclosures:  Under the law, we must make disclosures of your Protected Health Information when required by the Secretary of the U.S. Department of Health and Human Services to investigate or determine our compliance with the requirements of Section 164.500 et. seq.

2. Your Rights.

The following is a statement of your rights with respect to your Protected Health Information and  brief description of how you may exercise these rights.

You have the right to inspect and copy your Protected Health Information.  This means you may inspect and obtain a copy of Protected Health Information about you for as long as we maintain the Protected Health Information. 

We may charge a reasonable, cost-based fee for the costs of copying, mailing, or other supplies associated with your request, not to exceed $0.75 per page for copied records.  We may deny your request to inspect and copy your Protected Health Information in certain limited circumstances.  If you are denied access, you may request that the denial be reviewed by Bloom Mental Health.  Please contact our Privacy Officer if you have questions about access to your medical record.

You have the right to request a restriction of your Protected Health Information.  This means you may ask us not to use or disclose any part of your Protected Health Information for the purposes of treatment, payment, or health care operations.  You may also request that any part of your Protected Health Information not be disclosed to family members or friends who may be involved in your care or for notification purposes as described in this Notice of Privacy Practices.  Your request must state the specific restriction requested and to whom you want the restriction to apply.

Bloom Mental Health is not required to agree to a restriction that you may request, except we must agree to your request to restrict the information we provide to your health plan if the disclosure is not required by law and the information relates to health care being paid in full by someone other than the health plan.  If Bloom Mental Health believes it is in your best interest to permit use and disclosure of your Protected Health Information, your Protected Health Information will not be restricted.  If Bloom Mental Health does agree to the requested restriction, we may not use or disclose your Protected Health Information in violation of that restriction unless it is needed to provide emergency treatment.  You may request a restriction by contacting our Privacy Officer in writing.

You have the right to request to receive confidential communications from us by alternative means or at an alternative location.  We will accommodate reasonable requests.  We may also condition this accommodation by asking you for information as to how payment will be handled or specification of an alternative address or other method of contact.  We will not request an explanation from you as to the basis for the request.  Please make this request in writing to our Privacy Officer.

You may have the right to have Bloom Mental Health amend your Protected Health Information.  This means you may request an amendment of Protected Health Information about you in a designated record set for as long as we maintain this information.  In certain cases, we may deny your request for an amendment.  If we deny your request for amendment, you have the right to file a statement of disagreement with us and we may prepare a rebuttal to your statement and will provide you with a copy of any such rebuttal.  Please contact our Privacy Officer to determine if you have questions about amending your medical record.

You have the right to receive an accounting of certain disclosures we have made, if any, of your Protected Health Information.  This right applies to disclosures for purposes other than treatment, payment, or health care operations as described in this Notice of Privacy Practices.  It excludes disclosures we may have made to you, for a facility directory, to family members or friends involved in your care, pursuant to your request, or for notification purposes.  

You have the right to obtain a paper copy of this Notice from us, upon request, even if you have agreed to accept this Notice electronically.

Other Uses of Health Information:  Certain releases of health information may be made only with your written permission.  If you provide us permission to use or disclose health information about you, you may revoke that permission, in writing, at any time.  If you revoke your permission, we will no longer use or disclose health information about you for the reasons covered by your written authorization.

3. Complaints.

You may complain to us or to the U.S. Secretary of Health and Human Services if you believe your privacy rights have been violated.  You may file a complaint with us by notifying our Privacy Officer of your complaint.  We will not retaliate against you for filing a complaint.

You may contact our Privacy Officer, Kathryn Sutherland, 1-339-204-0797, Katie@bloommhs.com for further information about the complaint process.

This Notice of Privacy Practices was published and becomes effective on November 11 2025.